Terms of Service

1. Agreement to Terms

By accessing or using MyOnlineGuruji ("Service"), operated by MyOnlineGuruji ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access the Service.

These Terms apply to all users, including students, tutors, visitors, and others who access or use the Service. By using our Service, you represent that you are at least 13 years old and have the legal capacity to enter into this agreement.

2. Description of Service

MyOnlineGuruji is an AI-powered e-learning platform that provides:

• AI-powered tutoring assistant available 24/7
• Personalized learning paths and curriculum
• Connection to expert human tutors worldwide
• Interactive courses and educational content
• Learning analytics and progress tracking
• Smart content analysis and study material generation

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.

3. User Accounts

3.1 Account Registration

To access certain features, you must register for an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials. We are not liable for any loss or damage arising from your failure to protect your account information.

3.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or misuse the Service. You may terminate your account at any time by contacting support.

4. Acceptable Use Policy

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Violate any laws, regulations, or third-party rights
• Impersonate any person or entity
• Harass, abuse, or harm other users or tutors
• Upload malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems
• Reverse engineer, decompile, or disassemble the Service
• Use automated systems (bots, scrapers) without permission
• Share account credentials or allow others to use your account
• Interfere with or disrupt the Service or servers
• Violate intellectual property rights
• Engage in academic dishonesty or cheating

Violations may result in immediate account termination and legal action.

5. Payment Terms

5.1 Subscription Fees

Premium features and subscriptions are billed on a monthly or annual basis. Fees are charged in advance and automatically renew unless cancelled. All fees are non-refundable except as required by law or as specified in our refund policy.

5.2 Tutor Sessions

Tutor session fees are set by individual tutors and displayed before booking. Payment is processed through our secure payment system. Cancellation and refund policies vary by tutor and are disclosed at the time of booking.

5.3 Price Changes

We reserve the right to modify pricing. Existing subscribers will be notified 30 days in advance of price changes. Continued use after the change constitutes acceptance of the new pricing.

6. Intellectual Property

6.1 Our Content

All content on the Service, including text, graphics, logos, software, courses, and AI technology, is owned by MyOnlineGuruji or our licensors and protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our written permission.

6.2 User Content

You retain ownership of content you upload or create. By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, display, and distribute your content for the purpose of providing and improving the Service.

6.3 Copyright Infringement

We respect intellectual property rights. If you believe your copyright has been infringed, please contact us with details at legal@myonlineguruji.com.

7. Tutor Responsibilities

If you are a tutor on our platform, you agree to:

• Provide accurate qualifications and credentials
• Deliver high-quality, professional instruction
• Respect student privacy and maintain confidentiality
• Follow our tutor code of conduct and guidelines
• Honor scheduled sessions or provide adequate notice for cancellations
• Set fair and reasonable pricing
• Comply with all applicable laws and regulations
• Pay applicable fees and commissions as agreed

8. Disclaimers and Limitation of Liability

8.1 Service Availability

The Service is provided "as is" and "as available." We do not guarantee uninterrupted, error-free, or secure operation of the Service. We are not responsible for downtime, technical issues, or data loss.

8.2 Educational Content

While we strive for accuracy, we do not guarantee that educational content, AI tutor responses, or tutor instruction is error-free or suitable for your specific needs. Use the Service at your own risk and verify important information.

8.3 Limitation of Liability

To the maximum extent permitted by law, MyOnlineGuruji shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

9. Indemnification

You agree to indemnify, defend, and hold harmless MyOnlineGuruji and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any rights of another.

10. Dispute Resolution

Any disputes arising from or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with applicable arbitration rules. You waive your right to a jury trial and to participate in class actions. Some jurisdictions may not allow these limitations, so they may not apply to you.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by email or through the Service. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of [Jurisdiction].